Our Services
24X7 CALL CENTRE/ COMPLAINTS MANAGEMENT
FMC Network is committed to Excellence in Customer Service through our dedicated 24×7 call centre. Highly qualified medical professionals with “No Compromise to customer service” handles our multilingual call centre. In addition, FMC Call centre professionals also assist insured members by providing policy information on claims, benefits and queries through SMS. FMC insured members can have access to our website which provides them with all the required data. Our call centre software has sophisticated functions like recording all call logs, registering complaints, update the customer complaints and generate reports.
24×7 FMC Call Centre/ Complaints
Customer HelpLine Number-600-565691
your benefits
- Easily accessible 3500+ empaneled providers in UAE
- Healthcare assistance all over the world
- 24*7/365 assistance from medically qualified staff to serve your healthcare needs
- 100% assurance in healthcare data privacy and protection
- Individual assistance throughout treatment journey
- 2 decades of EBP, Enhanced, and tailor-made products management experience
- User Friendly Mobile application
- Consistency in service